How to Submit a Support Request
Issuing a support ticket is the fastest way to receive assistance with any issue. Just follow these three easy steps to submit a support ticket.
Step 1: Login to your account at https://www.e-file.com/login.php.
Step 2: Once logged in click the "Help" button in the top right corner of the page.
Step 3: Enter a brief question and click the "Search" button. A list of articles pertaining to your question will appear.
Step 4: If you do not see the answer in one of our help articles, at the bottom of the help window, click the "Click here" link to issue a support ticket.